Our open hours have recently changed, check them out here.

Closed
Opens 1pm Thursday
A dad and his son ride the Skyride at Skyline Luge Calgary. A dad and his son ride the Skyride at Skyline Luge Calgary.

FAQs

General

  • What is Downhill Karting?

    Our purpose-built Downhill Karts provide the rider with full control over their speed and direction using a unique braking and steering system. It's simple to use, just pull back on the handlebars to slow down or stop and push forward to accelerate. Find out more here.

  • Are there any age, height or weight limits to ride the Chairlift and Downhill Kart?

    Downhill Karting:

    Children must be at least 6 years of age and over 110cm tall to be eligible to ride unaccompanied.

    Children aged 2 years+ and over 85cm tall can ride the Karts in tandem with an adult aged 20+ years provided the child is able to walk unassisted, fit a helmet and follow our staff's instructions. Please note both Kart driver and tandem rider need to be able to fit in the cart safely to ride together.

    Chairlift:

    Children must be at least 6 years of age and over 135cm tall to be eligible to ride the chairlift unaccompanied.

    Children aged 2 years+ and over 85cm tall can ride the chairlift with an adult aged 20+ years provided the child is able to walk unassisted and follow our staff's instructions.

    Additionally, guests need to be aware of and comply with the 'Alpine Responsibility Code - Clause 10' when boarding the chairlift: “You must have sufficient physical dexterity, ability and knowledge to safely load, ride and unload lifts. If in doubt, ask the lift attendant.”

    There are no weight restrictions on either the Chairlift or the Downhill Karts.

  • What clothing and shoes should I wear?

    We recommend you wear comfortable clothing and covered toe shoes.

  • Can I bring my own helmet?

    Yes, you are able to bring your own helmet providing it's not a full-faced helmet.

    Please note: In order to purchase photos of your experience you'll need to grab an RFID sticker and attach it to your helmet. This enables us to locate your images.

  • How fast does the Downhill Kart go? Am I able to control the speed?

    Our purpose-built karts are gravity-fuelled and the rider has full control over speed and direction using a unique braking and steering system, so the speed depends on you!

  • Can I ride if I am pregnant?

    For safety reasons, expectant mothers are not permitted to ride the track.

  • Are there any rules we need to be aware of when Downhill Karting?

    We have a Luge code of conduct that will need to be followed whilst participating in our activity. This is important because it allows everyone to have a safe yet thrilling experience. Find out more here.

  • What are your operating hours?

    Open hours change throughout the season, click here for our current open hours.

  • How long should I spend here?

    We encourage guests to arrive within 15 minutes of their chosen session time. Please leave enough time to complete your rides before your allocated time slot ends.

    For guests who’ve booked a 7:00 pm - 7:10 pm timeslot please enter the Downhill Karting queuing area before 7:10 pm. Any guest who arrives after this time may not be permitted to ride.

    1 lap of the course (including downhill ride & chairlift) takes approximately 20 minutes. This time will vary during peak hours and guests will need to prepare for some queuing when loading the chairlift and getting instructions.

    Please note we are an outdoor activity and there is no shade at our top terminal, so please ensure you prepare accordingly for the weather of the day you are riding.

  • How long should I expect to queue during peak/ busy periods?

    We encourage guests to arrive in the first 30mins of their chosen session time. You are able to ride into the next timeslot if needed to complete your rides. The time slots are used to help manage and spread guest volumes out over the course of our open hours to improve guest flow and overall experience.

    1 lap of the course (including downhill ride & chairlift) takes approximately 20 minutes. This time will vary during peak hours and guests will need to prepare for some queuing when it comes to loading the chairlift and getting instructions.

    Please note we are an outdoor activity and there is no shade at our top terminal, so please ensure you prepare accordingly for the weather of the day you are riding.

  • How do I get to Downhill Karting?

    WinSport Canada Olympic Park
    88 Canada Olympic Road S.W
    Calgary, AB, Canada T3B 5R5

    Map GPS Coordinates: 51°04′47″N 114°12′57″W

    Click here for more details.

  • Is there parking available?

    Park in the main parking lot at the base of the ski lifts and head towards the chairlift to find our ticket booth. Click here for directions.

  • What happens if while open, Downhill Karting temporarily goes on hold due to adverse weather conditions?

    Weather checks will be given on tickets when weather causes our operation to close for more than 30 minutes. Weather checks will allow riders to complete their unused or remaining rides at another time. You can check the status of our operations on our website, we recommend checking before you come to visit.

  • Do you have cameras on the track and can we buy photos of our experience?

    Yes, printed and digital photos can be purchased onsite or pre-purchased online.

    If you bring your own helmet you can pick up an RFID sticker to help find your photo in our system.

  • Is Downhill Karting part of WinSport?

    Downhill Karting Calgary is not part of WinSport.

    For all WinSport related enquiries, you can contact them directly by email at [email protected] or check out their website.

  • Can you buy food on site?

    We do not offer food on-site at Downhill Karting. Please click here to check out the food and beverage options at Winsport.

Ticketing

  • What is the difference between a Basic and Flexi ticket?

    Basic Tickets

    • Change of booking:
      • 72 hours or more notice = no charge.
      • Within 72 hours = $10 charge per individual ticket or $30 charge per family ticket.
    • Refund:
      • Refunds are not permitted.

    Flexi Tickets

    • Change of booking:
      • Changes can be made free of charge until midnight the day before your original booking.
      • Changes made on the day of the booking will incur an admin fee of $10 per individual ticket or $30 per family ticket.
    • Refund:
      • 72 hours or more before booking = 100% refund.
      • Between 48 to 72 hours before booking = 50% refund.
      • Within 48 hours of booking = 0% refund.

    Learn more here.

  • Do you accept AMEX for online payments?

    We do not currently accept AMEX as a form of online payment, thank you for your understanding.

  • Do you sell tickets onsite?

    Yes, you can purchase tickets onsite up until 1 hour before our close time for the day. Please see our open hours here.

  • Is it possible to make bookings for large groups or team building events?

    For large groups or team building event bookings (25 or more) please contact us and we will get back to you with available options!

    For all groups under 25 guests please book online.

  • Do you offer birthday discounts?

    Yes, please contact us for enquiries about birthday discounts 🎉.

  • Can I buy a gift voucher for this experience?

    Yes, gift cards can be purchased here.