This season we will be offering two types of tickets: Basic and Flexi. Please read the below table to better understand how each ticket type impacts your refund and change of booking entitlements.
Basic | Flexi | |
Change Of Booking |
✔️ 72 hours or more notice = no charge. ❌ Within 72 hours = $10 charge per individual ticket or $30 charge per family ticket. |
✔️ Changes can be made free of charge until midnight the day before your original booking. ❌ Changes made on the day of the booking will incur an admin fee of $10 per individual ticket or $30 per family ticket. |
Refund | ❌ Refunds are not permitted. |
✔️ 72 hours or more before booking = 100% refund. ✔️ Between 48 to 72 hours before booking = 50% refund. ❌ Within 48 hours of booking = 0% refund. |