This season we will be offering two types of tickets: Basic and Flexi. Please read the below table to better understand how each ticket type impacts your refund and change of booking entitlements.
|Change Of Booking||
✔️ 72 hours or more notice = no charge.
❌ Within 72 hours = $10 charge per individual ticket or $30 charge per family ticket.
✔️ Changes can be made free of charge until midnight the day before your original booking.
❌ Changes made on the day of the booking will incur an admin fee of $10 per individual ticket or $30 per family ticket.
|Refund||❌ Refunds are not permitted.||
✔️ 72 hours or more before booking = 100% refund.
✔️ Between 48 to 72 hours before booking = 50% refund.
❌ Within 48 hours of booking = 0% refund.