Prices

FAQ's

• Are there any age, height or weight limits to ride the Chairlift and Downhill Kart?

  Downhill Karting:

  Children must be at least 6 years of age and over 110cm tall to be eligible to ride unaccompanied.

  Children aged 2 years+ and over 85cm tall can ride the Karts in tandem with an adult aged 20+ years provided the child is able to walk unassisted, fit a helmet and follow our staff's instructions. Please note both Kart driver and tandem rider need to be able to fit in the cart safely to ride together.

  Chairlift:

  Children must be at least 6 years of age and over 135cm tall to be eligible to ride the chairlift unaccompanied.

  Children aged 2 years+ and over 85cm tall can ride the chairlift with an adult aged 20+ years provided the child is able to walk unassisted and follow our staff's instructions.

  Additionally, guests need to be aware of and comply with the 'Alpine Responsibility Code - Clause 10' when boarding the chairlift: “You must have sufficient physical dexterity, ability and knowledge to safely load, ride and unload lifts. If in doubt, ask the lift attendant.”

  There are no weight restrictions on either the Chairlift or the Downhill Karts.

• What clothing and shoes should I wear?

  We recommend you wear comfortable clothing and covered toe shoes.

• Can I ride if I am pregnant?

  For safety reasons, expectant mothers are not permitted to ride the track.

• How fast does the Downhill Kart go? Am I able to control the speed?

  Our purpose-built karts are gravity-fuelled and the rider has full control over speed and direction using a unique braking and steering system, so the speed depends on you!

• Can I bring my own helmet?

  Yes, you are able to bring your own helmet. Full-faced helmet visors should be open when interacting with our staff.

  Please note: In order to purchase photos and videos of your experience you'll need to grab an RFID sticker and attach it to your helmet. This enables us to locate your photos and videos.

• Can I buy a gift voucher for this experience?

  Yes, gift cards can be purchased here.

• What is a Flexi-Ticket upgrade?

  When you purchase a Standard Ticket, you'll get the option to upgrade your ticket to a Flexi-Ticket, giving you more flexibility when you need to make a change to your booking due to unforeseen circumstances.

  Change of booking fees are as follows:

  Standard Tickets

  • Change of booking:
  • Up to 12 hours before your scheduled booking: $15 admin fee
  • One change per ticket only.
  • Refund available up to 48 hours before your booking slot.

  Flexi Tickets

  • Change of booking with Flexi-Ticket:
    • Changes can be made free of charge up to 12 hours before your scheduled booking time.
    • One change per ticket only.
  • Refund available up to 12 hours before your booking slot.

   
  For all terms and conditions, click here.